Shipping policy

Shipping Policy

Effective Date: January 1, 2026

Thank you for choosing Faith Gems! We are excited to deliver faith-filled experiences to your family. Please review our shipping policy below.

1. Shipping Schedule

Faith Gems subscription boxes are shipped on a recurring schedule based on your subscription plan. Orders are processed after the subscription cutoff date listed on our website. Once processed, boxes are prepared and shipped within the stated shipping window.

2. Shipping Locations

Faith Gems currently ships within the United States.
We do not ship to P.O. boxes or APO/FPO addresses at this time unless otherwise stated.

3. Shipping Rates

Shipping costs are calculated at checkout or included in the subscription price, depending on the plan selected.
Any applicable taxes or fees will be displayed before completing your purchase.

4. Delivery Times

Estimated delivery times vary based on location and carrier.
Delivery dates are estimates and not guaranteed.
Faith Gems is not responsible for delays caused by weather, carrier issues, holidays, or other circumstances beyond our control.

5. Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

Address changes must be made before the shipment cutoff date.
Faith Gems is not responsible for packages delivered to incorrect addresses provided by the customer.

6. Lost, Stolen, or Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery.
Faith Gems is not responsible for lost or stolen packages marked as “delivered” by the carrier, but we will do our best to assist you in filing a claim when applicable.

7. Returned Shipments

Packages returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.
Returned boxes are not eligible for refunds once shipped.

9. Contact Us

If you have questions about shipping or need help with your order, please contact us at:

Email: info@myfaithgems.com
Website: www.myfaithgems.com